Shopping with us!

Shipping

We offer Free shipping Australia wide on all orders placed online. Orders will leave our store within 1-2 business days after order being placed. 

Delivery

Delivery will be between 1-6 business days of your order being dispatched, remote towns and Western Australia may be up to 10 days. 

Carriers 

Any small orders placed will be sent via Australia Post regular postage with tracking. Larger items will be sent via Fastway Couriers and will require a signature on delivery or a re delivery fee may occur.

Return & Refund Policy 

Please choose carefully before you buy.

For faulty products, we offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. We do not offer a satisfaction guarantee on any of our products, however due to our high level of customer service, we will always endeavour to keep customers happy and satisfied.

If your product is faulty, it will be replaced with an identical product. If we cannot replace the product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.

Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.

When returning your product, please make sure you provide the following details:

  • Your full name

  • Your order number

  • Reason why you are returning the product

  • Your instructions informing us how you would like the issue resolved.

Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.

(07) 3203 4851

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